it was a very lonely feeling, indeed.
the two-hour stretch felt too long. i was under all the available skillsets under the account and i was the only available person answering calls for the team. it wasn't so much being overwhelmed by calls that was too bad; high call volume happens often, but you could joke about the queue to the person next to you. someone will laugh and that help relieve the tiredness and the tension.
but for an hour i was completely alone, talking to another stranger halfway across the globe, sorting out problems that has no real relevance to my life other than it's the source of my livelihood.
if someone told my eight year old self this is how i would be like twenty years later, my eight year old self would have been depressed. i've let that kid down so many times now.
2 comments:
Crap, no wonder you were swamped dude.
i take things one call at a time. but i wished there was someone i could make some jests with while we were being swamped. :-(
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